[Websitecommittee] Hi, are we still on for a call this morning?

Fri Aug 10 06:15:20 CDT 2018

Works for me

On Thu, Aug 9, 2018 at 8:46 AM Nisha Garimalla <
nisha.garimalla at protechsolutions.com> wrote:

> Hi All, do you mind if we do a GoToMeeting for tomorrow instead of a
> call?  Would be great if I could show my screen during our meeting.  Let me
> know if this works and I can send a link.
>
>
> Thanks,
>
>
> [1513642286255_PastedImage]
>         [1513642308948_PastedImage]
>
>
> Nisha Garimalla
>
> Protech Solutions, Inc.
>
> 501.687.2337 | 501.658.0299 | protechsolutions.com
>
>
> ________________________________
> From: Richardson Kate <Kate.Richardson at doj.state.or.us>
> Sent: Wednesday, July 25, 2018 11:28:55 AM
> To: websitecommittee at nccsd.net; Craig Burshem; Jim Fleming
> Cc: Nisha Garimalla
> Subject: RE: [Websitecommittee] Hi, are we still on for a call this
> morning?
>
> Thanks for the update, Nisha. That's some progress!
>
> Kate Cooper Richardson, J.D.
> Director | Oregon Child Support Program
> 503.947.4388
>
>
> -----Original Message-----
> From: Websitecommittee [mailto:websitecommittee-bounces at nccsd.net] On
> Behalf Of Nisha Garimalla via Websitecommittee
> Sent: Wednesday, July 25, 2018 9:22 AM
> To: Craig Burshem; Jim Fleming
> Cc: Nisha Garimalla; websitecommittee at nccsd.net
> Subject: Re: [Websitecommittee] Hi, are we still on for a call this
> morning?
>
> Sure, I just spent some time on the phone with them.  They say that a
> CPanel backup link was generated and sent on Saturday, July 21 to
> jfleming at nd.gov, but she says she can resend that.  It's not a big deal
> though even if we don't get the link because HostGator has that stored on
> their servers.
>
>
> Also, I learned important information.  HostGator provides 2 different
> kinds of backups - (1) CPanel and (2) Website.  The website backup is the
> one that we want/need.
>
>
>   1.  Looks like we haven't had a website backup since Feb 2017 (see
> attached screenshot).  The tech support specialist I spoke saw the issues I
> was having with taking a website backup and she's seeing the same issues on
> her end, so she's putting in a ticket for us (Case ID 06587920) and hopes
> to resolve it in the next 24 hours.  The correspondences should be with
> jfleming at nd.gov.
>   2.  I asked her if she could manually do an another entire CPanel backup
> in the meantime just in case.  This is a last resort for us because it
> would be cumbersome and would cost additional money if we chose to restore
> from the CPanel backup, but it's good that we have it just in case until
> the website backup issue is sorted.
>
>
> I will keep you posted.  Thanks!
>
>
> [1513642286255_PastedImage]
>         [1513642308948_PastedImage]
>
>
> Nisha Garimalla
>
> Protech Solutions, Inc.
>
> 501.687.2337 | 501.658.0299 | protechsolutions.com
>
>
> ________________________________
> From: Craig Burshem <craig.burshem at dss.virginia.gov>
> Sent: Wednesday, July 25, 2018 9:08:57 AM
> To: Jim Fleming
> Cc: Nisha Garimalla; websitecommittee at nccsd.net
> Subject: Re: [Websitecommittee] Hi, are we still on for a call this
> morning?
>
> Thanks Jim
>
> Nisha - do you want to reach out to HostGator again?
>
> Craig
>
>
>
>
> On Wed, Jul 25, 2018 at 8:57 AM Fleming, James C. <jfleming at nd.gov<mailto:
> jfleming at nd.gov>> wrote:
> Sorry but no, the only thing I have from Hostgator is the July 11
> invoice.  I checked junk too, although I have yet to have anything ever in
> that box.
>
> Jim
>
> [NDHS-ChildSupport-Logo-FC-01-High (2)]
>
> From: Craig Burshem <craig.burshem at dss.virginia.gov<mailto:
> craig.burshem at dss.virginia.gov>>
> Sent: Wednesday, July 25, 2018 5:11 AM
> To: websitecommittee at nccsd.net<mailto:websitecommittee at nccsd.net>
> Cc: Fleming, James C. <jfleming at nd.gov<mailto:jfleming at nd.gov>>; Nisha
> Garimalla <nisha.garimalla at protechsolutions.com<mailto:
> nisha.garimalla at protechsolutions.com>>
>
> Subject: Re: [Websitecommittee] Hi, are we still on for a call this
> morning?
>
>
> CAUTION: This email originated from an outside source. Do not click links
> or open attachments unless you know they are safe.
> Nisha,
>
> I don't think so, but am copying Jim so he can tell us if he has heard
> from HostGator.
>
> Thanks,
>
> Craig
>
> On Tue, Jul 24, 2018 at 10:28 PM Nisha Garimalla via Websitecommittee <
> websitecommittee at nccsd.net<mailto:websitecommittee at nccsd.net>> wrote:
> Hi Craig, sorry, I don't have your individual email.  I was just wondering
> if the backup was ever received?  Please let me know and I will resume
> working on the issues with the site.  Thanks and excited to talk to you all
> soon :)
>
>
> [1513642286255_PastedImage]
>         [1513642308948_PastedImage]
>
>
> Nisha Garimalla
>
> Protech Solutions, Inc.
>
> 501.687.2337 | 501.658.0299 | protechsolutions.com<
> http://protechsolutions.com>
>
>
> ________________________________
> From: Nisha Garimalla
> Sent: Friday, July 20, 2018 9:04:16 AM
> To: Richardson Kate; 'websitecommittee at nccsd.net<mailto:
> websitecommittee at nccsd.net>'
> Cc: Jeff Cohen
> Subject: Re: [Websitecommittee] Hi, are we still on for a call this
> morning?
>
>
> Hi All! Excited to speak with you next week.  Attached are some quick
> notes from today.  Have a great weekend!
>
>
>
> [1513642286255_PastedImage]
>         [1513642308948_PastedImage]
>
>
> Nisha Garimalla
>
> Protech Solutions, Inc.
>
> 501.687.2337 | 501.658.0299 | protechsolutions.com<
> http://protechsolutions.com>
>
>
> ________________________________
> From: Richardson Kate <Kate.Richardson at doj.state.or.us<mailto:
> Kate.Richardson at doj.state.or.us>>
> Sent: Friday, July 20, 2018 8:32:21 AM
> To: 'websitecommittee at nccsd.net<mailto:websitecommittee at nccsd.net>'
> Cc: Jeff Cohen; Nisha Garimalla
> Subject: RE: [Websitecommittee] Hi, are we still on for a call this
> morning?
>
> Never mind
>
> Kate Cooper Richardson, J.D.
> Director | Oregon Child Support Program
> 503.947.4388
>
> From: Websitecommittee [mailto:websitecommittee-bounces at nccsd.net<mailto:
> websitecommittee-bounces at nccsd.net>] On Behalf Of Richardson Kate via
> Websitecommittee
> Sent: Friday, July 20, 2018 6:31 AM
> To: 'websitecommittee at nccsd.net<mailto:websitecommittee at nccsd.net>'
> Cc: Richardson Kate; Jeff Cohen; 'Nisha Garimalla'
> Subject: Re: [Websitecommittee] Hi, are we still on for a call this
> morning?
>
> I'll go ahead and do the host code.
>
> Kate Cooper Richardson, J.D.
> Director | Oregon Child Support Program
> 503.947.4388
>
> From: Websitecommittee [mailto:websitecommittee-bounces at nccsd.net<mailto:
> websitecommittee-bounces at nccsd.net>]<mailto:[mailto:
> websitecommittee-bounces at nccsd.net<mailto:
> websitecommittee-bounces at nccsd.net>]> On Behalf Of Paula Phillips via
> Websitecommittee
> Sent: Friday, July 20, 2018 6:29 AM
> To: websitecommittee at nccsd.net<mailto:websitecommittee at nccsd.net><mailto:
> websitecommittee at nccsd.net<mailto:websitecommittee at nccsd.net>>
> Cc: Paula Phillips; Jeff Cohen; 'Nisha Garimalla'
> Subject: Re: [Websitecommittee] Hi, are we still on for a call this
> morning?
>
> I'll be on.
>
> Paula
>
> From: Websitecommittee [mailto:websitecommittee-bounces at nccsd.net<mailto:
> websitecommittee-bounces at nccsd.net>]<mailto:[mailto:
> websitecommittee-bounces at nccsd.net<mailto:
> websitecommittee-bounces at nccsd.net>]> On Behalf Of Jeff Cohen via
> Websitecommittee
> Sent: Friday, July 20, 2018 8:26 AM
> To: websitecommittee at nccsd.net<mailto:websitecommittee at nccsd.net><mailto:
> websitecommittee at nccsd.net<mailto:websitecommittee at nccsd.net>>
> Cc: Jeff Cohen <jeffc200 at gmail.com<mailto:jeffc200 at gmail.com><mailto:
> jeffc200 at gmail.com<mailto:jeffc200 at gmail.com>>>; 'Nisha Garimalla'
> <nisha.garimalla at Protechsolutions.com<mailto:
> nisha.garimalla at Protechsolutions.com<mailto:
> nisha.garimalla at Protechsolutions.com>>>
> Subject: [Websitecommittee] Hi, are we still on for a call this morning?
>
>
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> ************************************
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> Websitecommittee at nccsd.net<mailto:Websitecommittee at nccsd.net>
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> --
>
> [cid:image001.jpg at 01CE56ED.D9ED5290]
>
>
> Craig M. Burshem | Deputy Commissioner, Division of Child Support
> Enforcement |
> Commonwealth of Virginia | Department of Social Services |
> 801 East Main Street |
> <https://maps.google.com/?q=801+East+Main+Street+%7C+Richmond+VA+23219&entry=gmail&source=g>
> <
> https://maps.google.com/?q=801+East+Main+Street+%7C%C2%A0Richmond+VA+23219&entry=gmail&source=g>
> Richmond VA 23219
> <https://maps.google.com/?q=801+East+Main+Street+%7C+Richmond+VA+23219&entry=gmail&source=g>
> <
> https://maps.google.com/?q=801%0D%0A+East+Main+Street+%7C+Richmond+VA+23219&entry=gmail&source=g>-2901|
> Tel. 804.726.7417|
> VDSS home page click here: http://www.dss.virginia.gov<
> http://www.dss.virginia.gov/>
>
>
> --
>
> [cid:image001.jpg at 01CE56ED.D9ED5290]
>
>
> Craig M. Burshem | Deputy Commissioner, Division of Child Support
> Enforcement |
> Commonwealth of Virginia | Department of Social Services |
> 801 East Main Street |
> <https://maps.google.com/?q=801+East+Main+Street+%7C+Richmond+VA+23219&entry=gmail&source=g>
> <
> https://maps.google.com/?q=801+East+Main+Street+%7C%C2%A0Richmond+VA+23219&entry=gmail&source=g>
> Richmond VA 23219
> <https://maps.google.com/?q=801+East+Main+Street+%7C+Richmond+VA+23219&entry=gmail&source=g>-2901|
> Tel. 804.726.7417<javascript:void(0);>|
> VDSS home page click here: http://www.dss.virginia.gov<
> http://www.dss.virginia.gov/>
>
> --

[image: cid:image001.jpg at 01CE56ED.D9ED5290]

Craig M. Burshem | Deputy Commissioner, Division of Child Support
Enforcement |
Commonwealth of Virginia | Department of Social Services |
801 East Main Street |
<https://maps.google.com/?q=801+East+Main+Street+%7C%C2%A0Richmond+VA+23219&entry=gmail&source=g>
 Richmond VA 23219-2901| Tel. 804.726.7417 <javascript:void(0);>|
VDSS home page click here: http://www.dss.virginia.gov
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