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<p class="MsoNormal"><a name="_MailEndCompose"><span style="color:#1F497D">See? I
<i>said</i> I’d get this done before the end of the year. </span></a><span style="font-family:Wingdings;color:#1F497D">J</span><span style="color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Palatino Linotype","serif";color:#365F91">Kate Cooper Richardson, J.D.<o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Palatino Linotype","serif";color:#365F91">Director | Oregon Child Support Program<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Palatino Linotype","serif";color:#365F91">503.947.4388<o:p></o:p></span></p>
</div>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> Listserv [mailto:listserv-bounces@nccsd.net]
<b>On Behalf Of </b>Richardson Kate<br>
<b>Sent:</b> Sunday, December 31, 2017 1:31 PM<br>
<b>To:</b> listserv@nccsd.net<br>
<b>Subject:</b> [NCCSD Listserv] Happy new year from the NCCSD Website Committee!<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Dear IV-D colleagues,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">As 2017 wraps up, the NCCSD Website Committee is pausing to note its accomplishment this year in launching the new NCCSD listserv. We believe that the more accessible listserv and also the slowly evolving NCCSD website are increasingly
meeting our needs as a small, volunteer organization. Here are a few reminders to help you use these tools in the new year, and a plug for the IV-D Directors Training:<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b>Listserv Protocol<o:p></o:p></b></p>
<p class="MsoListParagraphCxSpFirst" style="mso-margin-top-alt:0in;margin-right:0in;margin-bottom:12.0pt;margin-left:.25in;mso-add-space:auto;text-indent:-.25in;mso-list:l2 level1 lfo2;background:#F9F9F9;vertical-align:baseline">
<![if !supportLists]><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black"><span style="mso-list:Ignore">1.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black">Be sure to include a descriptive subject line. Emails received with no subject line may be perceived as spam by an email filter and be deleted before
reaching the recipient's inbox.<o:p></o:p></span></p>
<p class="MsoListParagraphCxSpMiddle" style="mso-margin-top-alt:0in;margin-right:0in;margin-bottom:12.0pt;margin-left:.25in;mso-add-space:auto;text-indent:-.25in;mso-list:l2 level1 lfo2;background:#F9F9F9;vertical-align:baseline">
<![if !supportLists]><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black"><span style="mso-list:Ignore">2.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black">Consider not replying all! This listserv default is to reply-all to the list. Responses to many listserv questions and discussion topics are of interest
to the entire list. However, please consider the nature of your response and whether it’s better suited to reply to the sender only – none of us needs more unnecessary emails! Examples may be me-too responses, survey replies, questions about vendors, etc.<o:p></o:p></span></p>
<p class="MsoListParagraphCxSpMiddle" style="mso-margin-top-alt:0in;margin-right:0in;margin-bottom:12.0pt;margin-left:.25in;mso-add-space:auto;text-indent:-.25in;mso-list:l2 level1 lfo2;background:#F9F9F9;vertical-align:baseline">
<![if !supportLists]><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black"><span style="mso-list:Ignore">3.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black">If you receive a notice that your original email was “rejected” or you received a “delivery error,” find out the reason for the rejection before resending
the message so people do not receive duplicate emails. Often times, the error was in response to a problem with a single recipient’s email and the message was indeed sent and received by others on the listserv.<o:p></o:p></span></p>
<p class="MsoListParagraphCxSpLast" style="mso-margin-top-alt:0in;margin-right:0in;margin-bottom:12.0pt;margin-left:.25in;mso-add-space:auto;text-indent:-.25in;mso-list:l2 level1 lfo2;background:#F9F9F9;vertical-align:baseline">
<![if !supportLists]><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black"><span style="mso-list:Ignore">4.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black">Chatter, banter, and excessively long postings are inappropriate for this list (and most other lists). Because we lose verbal and gestural clues when
communicating via email, some special considerations apply to listservs. Avoid using all-caps (IT FEELS LIKE SHOUTING AND IS ANNOYING).<o:p></o:p></span></p>
<p class="MsoNormal"><b>Survey Protocol<o:p></o:p></b></p>
<p class="MsoListParagraphCxSpFirst" style="margin-left:.25in;mso-add-space:auto;text-indent:-.25in;mso-list:l3 level1 lfo4">
<![if !supportLists]><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""><span style="mso-list:Ignore">1.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">Simple one- or two-question surveys are easily managed via the listserv (remember not to reply-all).
<o:p></o:p></span></p>
<p class="MsoListParagraphCxSpMiddle" style="margin-left:.25in;mso-add-space:auto;text-indent:-.25in;mso-list:l3 level1 lfo4">
<![if !supportLists]><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""><span style="mso-list:Ignore">2.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">Use the NCCSD SurveyMonkey account for surveys with more questions. Not only are they easier to answer, the responses are conveniently tallied and can be archived
for others to review.<o:p></o:p></span></p>
<p class="MsoListParagraphCxSpLast" style="margin-left:.25in;mso-add-space:auto;text-indent:-.25in;mso-list:l3 level1 lfo4">
<![if !supportLists]><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""><span style="mso-list:Ignore">3.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">The NCCSD Website Committee will be expanding on this in 2018, but it’s still available for use right now. Check out the Discussions/Survey dropdown menu on the
website <a href="http://www.nccsd.net/discussions-surveys/">here</a>.<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b>Use of Website for Committee Agendas, Minutes & Other Documents<o:p></o:p></b></p>
<p class="MsoListParagraphCxSpFirst" style="margin-left:.25in;mso-add-space:auto;text-indent:-.25in;mso-list:l0 level1 lfo6">
<![if !supportLists]><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""><span style="mso-list:Ignore">1.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">Committee chairs have permission to upload documents on to their committee pages on the NCCSD website.<o:p></o:p></span></p>
<p class="MsoListParagraphCxSpLast" style="margin-left:.25in;mso-add-space:auto;text-indent:-.25in;mso-list:l0 level1 lfo6">
<![if !supportLists]><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""><span style="mso-list:Ignore">2.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">Committee members, check out the site for information about your committees.<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b>IV-D Directors Training!<o:p></o:p></b></p>
<p class="MsoListParagraphCxSpFirst" style="text-indent:-.25in;mso-list:l1 level1 lfo8">
<![if !supportLists]><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black"><span style="mso-list:Ignore">1.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">Please sign up for the OCSE directors training on financial management in Washington, D.C., in February!<o:p></o:p></span></p>
<p class="MsoListParagraphCxSpMiddle" style="text-indent:-.25in;mso-list:l1 level1 lfo8">
<![if !supportLists]><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black"><span style="mso-list:Ignore">2.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">You don’t have to be a new director – this is an opportunity to build collegiality and mentor relationships with your fellow IV-D directors, and to brush up on
or consider new approaches to the financial management of your child support program.<o:p></o:p></span></p>
<p class="MsoListParagraphCxSpMiddle" style="text-indent:-.25in;mso-list:l1 level1 lfo8">
<![if !supportLists]><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black"><span style="mso-list:Ignore">3.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="EN" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#2D261A">The training will focus on four areas:</span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""><o:p></o:p></span></p>
<p class="MsoListParagraphCxSpMiddle" style="margin-left:1.0in;mso-add-space:auto;text-indent:-.25in;mso-list:l1 level2 lfo8">
<![if !supportLists]><span lang="EN" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#2D261A"><span style="mso-list:Ignore">a.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="EN" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#2D261A">Funding sources, including federal and state dollars<o:p></o:p></span></p>
<p class="MsoListParagraphCxSpMiddle" style="margin-left:1.0in;mso-add-space:auto;text-indent:-.25in;mso-list:l1 level2 lfo8">
<![if !supportLists]><span lang="EN" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#2D261A"><span style="mso-list:Ignore">b.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="EN" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#2D261A">Making the most of Incentives<o:p></o:p></span></p>
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<![if !supportLists]><span lang="EN" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#2D261A"><span style="mso-list:Ignore">c.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="EN" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#2D261A">Understanding penalties<o:p></o:p></span></p>
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<![if !supportLists]><span lang="EN" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#2D261A"><span style="mso-list:Ignore">d.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="EN" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#2D261A">Planning your annual budget<o:p></o:p></span></p>
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<![if !supportLists]><span lang="EN" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black"><span style="mso-list:Ignore">4.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="EN" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#2D261A">OCSE will also provide an overview of federal reporting and the impacts on performance measures and incentives.</span><span lang="EN" style="font-size:11.0pt;font-family:"Calibri","sans-serif"">
<span style="color:#2D261A"><o:p></o:p></span></span></p>
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<![if !supportLists]><span lang="EN" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black"><span style="mso-list:Ignore">5.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="EN" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#2D261A">The training will begin immediately following the close of the NCSEA Policy Forum in February 2018, but you can sign up for this free training
even if you’re not attending the Policy Forum.<o:p></o:p></span></p>
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<![if !supportLists]><span lang="EN" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#2D261A"><span style="mso-list:Ignore">a.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="EN" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#2D261A">Saturday, Feb. 17 at 1-5 p.m.<o:p></o:p></span></p>
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<![if !supportLists]><span lang="EN" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#2D261A"><span style="mso-list:Ignore">b.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="EN" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#2D261A">Sunday, Feb. 18 at 8 a.m.-12 p.m.<o:p></o:p></span></p>
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<![if !supportLists]><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><span style="mso-list:Ignore">c.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="EN" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#2D261A">The training will take place at the Renaissance Washington, DC, Downtown Hotel – the conference hotel for the NCSEA Policy Forum.
</span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p></o:p></span></p>
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<![if !supportLists]><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black"><span style="mso-list:Ignore">6.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""><a href="https://netforum.avectra.com/eweb/DynamicPage.aspx?Site=NCSEA&WebCode=EventDetail&evt_key=ddfa27eb-942f-451e-a738-674e1b7cf13b"><span lang="EN">Register
here</span></a></span><span lang="EN" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#2D261A"> for the training.</span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#2D261A"> For
</span><span lang="EN" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#2D261A">registration</span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#2D261A"> assistance, contact Krystal Quille at
</span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""><a href="mailto:krystalquille@ncsea.org"><span lang="ES-TRAD">krystalquille@ncsea.org</span></a><span style="color:#2D261A">.</span><span style="color:#1F497D"><o:p></o:p></span></span></p>
<p class="MsoNormal"><span style="color:#2D261A"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#2D261A">Looking forward to a great 2018 working with all of you for children and families!<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#2D261A"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#2D261A">Your NCCSD website committee,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#2D261A"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#2D261A">Ted Mermigos<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#2D261A">Craig Burshem<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#2D261A">Paula Phillips<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#2D261A">Ann Coffin<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#2D261A">Jeff Cohen<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#2D261A">Kate Cooper Richardson<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#2D261A"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-family:"Palatino Linotype","serif";color:#365F91">Kate Cooper Richardson, J.D.<o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Palatino Linotype","serif";color:#365F91">Director | Division of Child Support & Oregon Child Support Program<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Palatino Linotype","serif";color:#365F91">Oregon Department of Justice<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Palatino Linotype","serif";color:#365F91">1162 Court St. NE, Salem OR 97301<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Palatino Linotype","serif";color:#365F91">503.947.4388<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Palatino Linotype","serif";color:#365F91">oregonchildsupport.gov
<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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