[Websitecommittee] FW: Happy new year from the NCCSD Website Committee!

[Richardson Kate]

See? I said I'd get this done before the end of the year. :)

Kate Cooper Richardson, J.D.
Director | Oregon Child Support Program
503.947.4388

From: Listserv [mailto:listserv-bounces at nccsd.net] On Behalf Of Richardson Kate
Sent: Sunday, December 31, 2017 1:31 PM
To: listserv at nccsd.net
Subject: [NCCSD Listserv] Happy new year from the NCCSD Website Committee!

Dear IV-D colleagues,

As 2017 wraps up, the NCCSD Website Committee is pausing to note its accomplishment this year in launching the new NCCSD listserv. We believe that the more accessible listserv and also the slowly evolving NCCSD website are increasingly meeting our needs as a small, volunteer organization. Here are a few reminders to help you use these tools in the new year, and a plug for the IV-D Directors Training:

Listserv Protocol

1.       Be sure to include a descriptive subject line. Emails received with no subject line may be perceived as spam by an email filter and be deleted before reaching the recipient's inbox.

2.       Consider not replying all! This listserv default is to reply-all to the list. Responses to many listserv questions and discussion topics are of interest to the entire list. However, please consider the nature of your response and whether it's better suited to reply to the sender only - none of us needs more unnecessary emails! Examples may be me-too responses, survey replies, questions about vendors, etc.

3.       If you receive a notice that your original email was "rejected" or you received a "delivery error," find out the reason for the rejection before resending the message so people do not receive duplicate emails. Often times, the error was in response to a problem with a single recipient's email and the message was indeed sent and received by others on the listserv.

4.       Chatter, banter, and excessively long postings are inappropriate for this list (and most other lists). Because we lose verbal and gestural clues when communicating via email, some special considerations apply to listservs. Avoid using all-caps (IT FEELS LIKE SHOUTING AND IS ANNOYING).
Survey Protocol

1.       Simple one- or two-question surveys are easily managed via the listserv (remember not to reply-all).

2.       Use the NCCSD SurveyMonkey account for surveys with more questions. Not only are they easier to answer, the responses are conveniently tallied and can be archived for others to review.

3.       The NCCSD Website Committee will be expanding on this in 2018, but it's still available for use right now. Check out the Discussions/Survey dropdown menu on the website here<http://www.nccsd.net/discussions-surveys/>.

Use of Website for Committee Agendas, Minutes & Other Documents

1.       Committee chairs have permission to upload documents on to their committee pages on the NCCSD website.

2.       Committee members, check out the site for information about your committees.

IV-D Directors Training!

1.       Please sign up for the OCSE directors training on financial management in Washington, D.C., in February!

2.       You don't have to be a new director - this is an opportunity to build collegiality and mentor relationships with your fellow IV-D directors, and to brush up on or consider new approaches to the financial management of your child support program.

3.       The training will focus on four areas:

a.       Funding sources, including federal and state dollars

b.      Making the most of Incentives

c.       Understanding penalties

d.      Planning your annual budget

4.       OCSE will also provide an overview of federal reporting and the impacts on performance measures and incentives.

5.       The training will begin immediately following the close of the NCSEA Policy Forum in February 2018, but you can sign up for this free training even if you're not attending the Policy Forum.

a.       Saturday, Feb. 17 at 1-5 p.m.

b.      Sunday, Feb. 18 at 8 a.m.-12 p.m.

c.       The training will take place at the Renaissance Washington, DC, Downtown Hotel - the conference hotel for the NCSEA Policy Forum.

6.       Register here<https://netforum.avectra.com/eweb/DynamicPage.aspx?Site=NCSEA&WebCode=EventDetail&evt_key=ddfa27eb-942f-451e-a738-674e1b7cf13b> for the training. For registration assistance, contact Krystal Quille at krystalquille at ncsea.org<mailto:krystalquille at ncsea.org>.

Looking forward to a great 2018 working with all of you for children and families!

Your NCCSD website committee,

Ted Mermigos
Craig Burshem
Paula Phillips
Ann Coffin
Jeff Cohen
Kate Cooper Richardson

Kate Cooper Richardson, J.D.
Director | Division of Child Support & Oregon Child Support Program
Oregon Department of Justice
1162 Court St. NE, Salem OR 97301
503.947.4388
oregonchildsupport.gov

*****CONFIDENTIALITY NOTICE*****

This e-mail may contain information that is privileged, confidential, or otherwise exempt from disclosure under applicable law. If you are not the addressee or it appears from the context or otherwise that you have received this e-mail in error, please advise me immediately by reply e-mail, keep the contents confidential, and immediately delete the message and any attachments from your system.

************************************
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://nccsd.net/pipermail/websitecommittee_nccsd.net/attachments/20171231/8d1b4348/attachment-0001.html>